Studiologo Husqvarna Studio (Nottingham)

 

 

 

 

 

 

 

Updates

You will find updates for the Designer range of machines, and FAQ help updates for the Husqvarna Viking software here.

Designer Sewing Machines

Designer Diamond, Designer SE and Designer Topaz. Windows® Vista may block communication between the machine and computer when using 'Send 1' or 'Send 2'(direct USB communication), giving an error message “Windows System Error. Please close and restart all software”. The knowledge base http://www.vsmsoftware.net/faqdatabase/search_4d.aspx deals with how to fix this issue, but is not successful on all version of Windows® Vista, so you may have to use your USB stick for the time being! (please type in the above error message in the search box) . It is also worth allowing it through your Windows firewall. Please see http://windowshelp.microsoft.com/Windows/en-us/help/df3de57e-86d8-4cd7-808d-9907561b21bc1033.mspx

Designer SEDesigner SE version 12536 April 09- Includes all previous updates plus the use of 120 x 120 hoop.

Your Designer SE can be upgrade to LE to allow it to cut trim stitches on embroidery

Contact us for price and to book your machine in

 

Designer 1 USBDesigner 1 USB vers 2.24 Mar 08

Designer 1 USBDesigner 1 Floppy Disk vers 2.24 Mar 08

How to update the Designer 1

Quil Designer IIQuilt Designer II Vers 1.52a Sep 07

Read more and download Install update and User's guide pdf

Topaz

Designer Topaz 20 June 2010. Technical updates and fixes

Designer Topaz 30 June 2010 . Technical updates and fixes

How to update the Topaz

The new designer Ruby from Husqvarna Viking!

Designer Ruby August 2010 Version 2956-5688 Technical via USB cable or Stick

Embroidery SoftwareEmbroidery Software Help

VIP System FAQ and help>>

3D Software FAQ and help>>

4D Software FAQ and help>>

Hasp Dongle Issues

If you are having trouble getting your 3D or 4D Hasp dongle to communicate with your computer, please download and read the following document. Hasp Issues This is a PDF Document and there is a flow chart for installling and trouble shooting hasp errors.

Click on the button below to go to a page where you can get the latest Hasp dongle driver for Windows XP/VIsta & Windows 7
.

** The following may help with regard configuring firewalls.

The Embroidery System 8.1 and later uses new features that are only found in the HASP SRM driver. The Hasp License Manager Service (C:\Windows\System32\hasplms.exe) components of these drivers is needed to both update your dongle to use the features of the HASP SRM drivers and allow the software to open.

Some security software (specifically the firewall component) may try to block the hasplms.exe file from fully accessing the dongle components of your computer. This may cause your dongle to flash.

During the 4D Embroidery System 8.1 install, most security software will give you the option to 'Allow' or 'Deny' the hasplms.exe file the access that it needs; at this time you should click 'Allow'.

After re-configuring the Anti-Virus / Firewall software:

  • When updating to 4D Embroidery Software 8.1 re-run the update and then run the 4D Embroidery System
  • When installing 4D Embroidery Software 8.1 browse to the Technical\Dongle Driver on the DVD and run the HaspUserSetup.exe followed by the FirmwareUpdate.exe and then run the 4D Embroidery System

Norton Internet Security 2008

  1. Open Norton Internet Security 2008
  2. Click on the Options link on the bottom left of the screen.
  3. Click on Norton Internet Security from the drop-down list.
  4. The Norton Internet Security Option screen will open.
  5. Click on the Personal Firewall link on the left of the screen.
  6. Click on the Program Control link.
  7. Select the hasplms entry.
  8. Change the Access drop-down list from Custom to Allow.
  9. Click Apply then click OK.

McAfee SecurityCenter

  1. Open the McAfee SecurityCenter
  2. Click on the Advanced Menu option at the bottom left of the screen.
  3. Click on the Configure button on the left of the screen.
  4. Click on the Internet & Network option.
  5. Click on the Advanced... button. The Firewall window will open.
  6. Click on Program Permissions option.
  7. Select the Aladdin HASP License Manager Service entry.
  8. Click the Grant Full Access option from the Action section in the bottom right of the screen.

ZoneAlarm

  1. Open ZoneAlarm.
  2. Click on the Program Control menu on the left of the screen.
  3. Click on the Programs tab on the top right of the screen.
  4. Right click on all the question marks (?) symbols for the Aladdin HASP License Manager entry; select Allow from the context menu.

Panda Internet Security 2007

  1. Open Panda
  2. Within the Security protection section; click on the Settings... button. Another dialog box will open.
  3. Click on the Firewall button on the left of the screen.
  4. In the "Programs with access to the network" section; click on the Settings... button.
  5. Select the Aladdin HASP License Manager Service.
  6. Click on the Communication drop-down list
  7. Select "Inbound and Outbound" from the list.
  8. Click Close.
  9. Click OK
  10. Restart your computer.

McAfee 2005/2006

  1. Right-click the McAfee icon in the system tray.
  2. Left-click the Personal Firewall. This will open the Security Window.
  3. Click Internet Applications from the left column.
  4. Find hasplms.exe/HASP License Manager Service under Application Name. Highlight by clicking on hasplms.exe/HASP License Manager Service
  5. In the lower right hand corner, click "Allow Full Access".
  6. Exit this window.

Norton 2005/2006

  1. Open Norton Internet Security. The Norton Internet Security windows will open.
  2. Click the Status & Settings option if you are not already on that screen.
  3. Click the Personal Firewall setting. The right hand pane will give more options for the Personal Firewall setting.
  4. Click the Configure button. A new Norton Internet Security window will open.
  5. Click the Programs tab.
  6. In the Manual Program Control section, scroll down the list until you see hasplms.exe.
  7. Click on the drop-down arrow in the Internet Access column.
  8. Choose the Permit All option.
  9. Click the OK button. This will close the 2nd Norton Internet Security windows.
  10. Close the first Norton Internet Security window.

Server cannot be resolved - when attempting to use Smart Update.

This is a similar problem to above. There is help at the knowledgebase at http://www.vsmsoftware.net/faqdatabase/search_4d.aspx. If this does not resolve it you will need to check with your security software supplier. (Type in the above error message in the search box)

Files for 4D Updates

Vers 8.1 patch (This is a big file which is compressed in .zip format) (Gives new features e.g. Contour fill in Design Creator ) Only for 4D Professional

Vers 8.2 If you have problems loading the bonus design CD, download and run this program first to fix it.

3D to 4D thread import If you have 3D, run this proglet to transfer threads saved in 3D to 4D.

Threaddatabase fix. If find your thread databases have disappeared, download and run this file

Firmware update. If you installed vers 8.1, but did not manage to update the dongle, then download and run this program. (The dongle will flash, leave until the completed message appears)
Download dongle firmwareupdate

For the latest dongle drivers and for issues with hasp dongles, follow the link to the Aladdins tech support website

 

 

 

 

 

 

 

 

   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


©  Husqvarna Studio Nottingham 1999- 2010
Terms & Conditions Privacy Policy