All price and delivery enquiries should be directed to: info@husqvarnastudio.co.uk. A firm price and delivery cost together with anticipated delivery time will be given. Details of the expiry of any offers will be offered as well. Any published price on the site is an invitation to treat and does not constitute a contract. No contract shall exist until a reply ( by Letter, Fax or email) has been received from Husqvarna Studio (Nottingham) giving firm prices, expiry and delivery dates.

Making a contract with us

When you place an order with us, you are making an offer to buy goods.  We will send you an e-mail to confirm that we have received your order.

Once we have checked the price and availability of the goods, we will e-mail you again to confirm that we accept your order, and that a contract has been made between us.  We will not take payment from you until we have accepted your order.

In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this.  You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.

We accept cheque, MasterCard, Visa and American Express credit cards, and Delta and Switch debit cards. Solo and Electron Cards are prohibited by the Card Issuers for Distance Selling. Your card payment will be processed on the day of ordering. VAT is included in all our prices. Our internet payment method is secure, however if you are nervous about paying over the Internet, you may fax your order to us on +44 (0) 115 9881552, or use our free phone no (UK only) 0808 108 5959.

Please allow up to 28 days for delivery, though it is our intention to have them with you as soon as they are available. Goods are sent by 1st class post (UK orders), or courier. Goods for delivery outside the UK are sent by Airmail Small Packet. Delivery charges if applicable are notified to you at time of quotation. Many overseas countries apply duty to goods being imported. We have no control over this. If you are in any doubt contact your local Customs office.If the goods are not in stock at the time of receiving your order we will contact you with an expected delivery date, by email or phone. Payment is taken for out of stock items, automatically by the secure bank server. If you prefer to cancel an out of stock item, and pay for it when it is in stock, then please email info@husqvarnastudio.co.uk., and we will refund the out of stock amount back to your credit or debit card.

You can cancel your contract at any time up to 7 working days after the day of delivery.  To do this, please e-mail us or write to us. * Design disks are not covered if the packaging seal is broken.

You do not have to give any reason for cancellation.  However, a brief explanation will help us to improve the service we offer to customers in the future.

If you cancel, you must return the goods to us at your own expense.  You must ensure that the goods are packaged adequately to protect against damage.

If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection.  If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.

In the unlikely event that the goods we supply are faulty we will pay for the cost of returning them, unless you prefer replacement goods, which will be shipped at our cost. A refund will be made on receipt of the returned goods.

To notify us our your intention to return goods click here
Info@husqvarnastudio.co.uk

*Goods should be returned to; Husqvarna Studio, 90 Lower Parliament Street Nottingham NG1 1EH. Tel: 0115 9881550, Fax 0115 9881552, quoting the order number.

This does not affect your statutory rights.

All prices are correct, but are subject to alteration without warning. The price shown at the time of ordering will be the price charged to your payment card.

All prices are inclusive of Value Added Tax, where applicable. Vat is charged on all orders from the European Union. The site can only deal with vat included items, except for books which are zero rated.

In the unlikely event you should have a complaint please e-mail: neil@husqvarnastudio.co.uk.

Alternatively please write to us or telephone using the details given above.

All complaints will be handled in a fair and professional manner. View our Privacy Policy

Use of materials on this web site, including reproduction, modification or re-publication, without the prior written consent of Husqvarna Studio Nottingham is strictly prohibited.

English Law governs the purchase of any goods from this site. By accepting our terms and conditions you are submitting the contract to the jurisdiction of the English Courts.

Our terms and conditions comply with the Distance Selling Regulations (Oct. 2000)